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Legal

Cancellation & Refund Policy

Sahara Jan Kalyan Samiti is a non-profit organisation. Every donation is a voluntary gift, and every rupee is used for our programmes. This policy explains when a donation, membership fee or registration can be cancelled and when a refund is given.

Donations

Donations are voluntary gifts and are, as a rule, not refundable once the payment is successful, because they are put to use for our programmes.

A refund is considered only in these cases:

you were charged twice for the same donation (duplicate payment),

the amount debited is different from the amount you entered, because of a technical error,

the amount was debited but the donation was not completed and no receipt was issued.

To be considered, the request must reach us within 7 days of the payment date.

Cancelling a monthly or recurring donation

You may stop a monthly donation at any time by writing to us. The cancellation applies from the next payment date. Amounts already paid are not refunded.

Please write to us at least 3 working days before the next payment date so that we can stop it in time.

Memberships and registrations

Membership fees are not refundable once the membership has been issued.

If you registered for a paid event or programme, you can cancel before it starts by writing to us. A refund, if any, is given as announced for that event. If we cancel an event, we refund the full registration amount.

Failed or pending payments

If your money was debited but the payment shows as failed or pending, the bank or payment gateway normally returns it to your account automatically within 5 to 7 working days.

If it is not returned in that time, write to us with your transaction details and we will help you trace it.

How to ask for a refund or cancellation

Send an email to info@saharangosag.com, or write to our office, with the subject "Refund request". Please include:

your full name, email address and phone number,

the date and amount of the payment,

the transaction or payment ID and the receipt number, if you have one,

the reason for the request.

How a refund is made

We review each request and reply within 7 working days. An approved refund is sent to the same bank account, card or UPI ID that was used for the payment, and usually reaches you within 7 to 10 working days, depending on your bank.

If a refund is given, the donation receipt and any tax certificate issued for it are cancelled. You may not claim a tax benefit on a donation that has been refunded.

Changes to this policy

We may update this policy from time to time. The date at the bottom of this page shows when it was last changed. A refund request is handled under the policy in force on the date of the payment.

Contact

Sahara Jan Kalyan Samiti, 21/419, Behind TCPC, Khurai Road, Shastri Ward No. 20, Near Hotel Ahilya, Sagar, Madhya Pradesh - 470002, India. Email: info@saharangosag.com. Phone: +91 9630494707.

Questions about this page?

Write to us and we will be glad to help.

Contact us

Last updated: October 2026.

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