Donations
Donations are voluntary gifts and are, as a rule, not refundable once the payment is successful, because they are put to use for our programmes.
A refund is considered only in these cases:
you were charged twice for the same donation (duplicate payment),
the amount debited is different from the amount you entered, because of a technical error,
the amount was debited but the donation was not completed and no receipt was issued.
To be considered, the request must reach us within 7 days of the payment date.
